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Communications Coordinator

Job Package

Applications closed at 5pm AWST, Thursday 31st March, 2022.
Enquiries to Tura AD/CEO Tos Mahoney tosm@tura.com.au

Here is a rare opportunity to join one of Australia’s leading contemporary arts companies in the newly created role of Communications Coordinator.

Tura engages in an inspiring and innovative exploration of music and sound that resonates within Australian culture and the wider global community. We produce projects and experiences that celebrate music and the sonic arts. We prioritise collaboration, embrace cross-cultural learning and defy expectations. Tura makes a leading contribution to the cultural life of Australia and beyond through award-winning productions and community engagement programs. Tura supports artistic risk and innovation to stimulate participants and audiences to experience uncommon perceptions of their world and themselves.

We’re searching for an exemplary communications professional who can lead Tura into a new era of communications with the world, telling the story of 35 years of history alongside our constantly evolving and growing programs.

We want an exceptionally motivated, effective, committed, influential and collaborative person to work passionately to help us achieve our goals and aspirations.

The Communications Coordinator works with the General Manager as well as the Artistic Director/CEO and staff, across all aspects of the organisation’s marketing, media and communications.

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POSITION: Communications Coordinator

TERM: Full Time, ongoing

SALARY RANGE: $75,000 p/a + 10% superannuation

ACCOUNTABILITY: The Communications Coordinator reports to the General Manager

DIRECT REPORTS: None but you may be asked to oversee external consultants who may help with social media or publicity

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About Tura:
Vision – Our vision is for an Australia where creativity, collaboration and artistic risk are valued and connect us to our country and to one another.
Purpose – Our purpose is to produce ambitious projects and experiences that celebrate music and the sonic arts by prioritising collaboration, embracing cross-cultural learning and defying expectations.

Values
We are

  • Authentic – our people, methods and output have integrity
  • Open – we are egalitarian and inclusive
  • Dynamic – we are adaptable, flexible and always look for new ways to experiment, collaborate and learn
  • Quality – we do things well and are always raising the bar
  • Committed – we are reliable and invested in long-term success

The Role:
Tura’s program covers a huge range of exciting projects from remote communities to concert halls around Australia and soon the world. We want someone who will ensure that the world knows the Tura story, that more and more people engage with what we do in person and online.
This is a hands-on role where, due to the logistical nature of programs, priorities and deadlines can change rapidly. You need to be flexible, adaptable, and confident communicating with a broad range people. Experience of working in a communications role is essential and familiarity with the arts sector will be highly regarded.

Key responsibilities
Tura is globally unique in the mix of what we do and thus have a huge range of markets, or a diverse mix of people who are interested or engage directly in what we do.
We are looking for someone who will take a creative and lateral approach to Tura’s ways of working and our unique challenges.
Our communications plan will guide your activities, but we want you to create communications strategies that respond to our activities, enhance our reputation, and help audiences discover the diversity and quality of our programs. For this, we want you to embrace new and exciting ways to tell the Tura story.

Responsibilities include:
Media relations, marketing, publicity and general communications

  • Plan and execute digital marketing for multiple audiences through the delivery of effective social media, web, EDM campaigns, and SEO taking into consideration website and marketing analytics
  • Maintain and update the website and manage back-end, updates and reporting
  • Content creation – identify opportunities current and historic (with archivist), coordinate documentation of current projects, basic editing of content (photography, video, audio)
  • Build and maintain our social media presence
  • Consistently track data (reach, interaction type, time, channel, demographic, content) across advertising, web, public relations, social media and EDMs in conjunction with ticket sales
  • Coordinate cross-promotional opportunities with other arts organisations and venues
  • Help to coordinate advertising according to the media schedule, as well as running advertising across print, radio, and online
  • Produce and/or edit media releases and copy as required, and follow up with necessary images, interviews, program notes and digital content
  • Coordinate post-campaign reports, including statistical reporting, survey data and opt-in entries into CRM
  • Record and communicate ticketing requests from VIPs, partners, artists, guests, funding organisations, and corporates throughout the year
  • Implement marketing plans for major projects, events and launches where required
  • Liaise with graphic designer in the preparation of event marketing materials, including leaflets, posters, graphic briefs, EDMs or as required
  • Collate and file marketing and communications collaterals and press coverage – digital and hard copies (media monitoring)
  • Develop membership/subscriber base through e-news, social media, opt-ins and participants
  • Be present at performances and events to coordinate box office, ticket collection or other duties as required

Administration

  • Provide end to end administrative support through CRM database (currently Daylite moving to Tessitura); processing of opt-ins, maintenance of distribution and subscriber lists
  • Coordinate administrative aspects of event delivery including ticketing, guest lists, invitations, invoices, and other details for stakeholders
  • Oversee and coordinate marketing contractual obligations, including logo placement and acknowledgements with partners (sponsors, presenting partners, etc.)
  • Maintain surveying systems, including survey management, creation and distribution, data analysis and feedback to partner organisations
  • Assist to coordinate and submit award nominations, including support material

Ticketing

  • Create and manage event listings within ticketing systems

 General

  • Provide general administrative support if reasonably required by Tura management
  • Work according to the purpose, values and goals of Tura
  • Comply with Tura’s policies and contribute to development of policies and procedures relating to communications and marketing
  • On occasion, work outside of standard business hours, especially during events or performance seasons
  • Exercise a duty of care by working safely and having regard to the safety and wellbeing of others

Selection Criteria
Essential

  • Minimum of 3 years of experience working in a similar role
  • Excellent written and verbal communication skills, with knowledge and experience of writing for social and print media and web content
  • High level organisational skills with ability to prioritise according to changing demands
  • Ability to develop and maintain positive relationships with a broad range of stakeholders including, but not limited to, government and corporate partners, artists, regional community organisations
  • Photo, audio and video editing experience – good knowledge of Adobe Creative Suite or equivalent
  • Experience of database management

Desirable

  • Experience of working for an arts organisation and/or a sound understanding of the arts sector
  • Knowledge/experience of using In Design or other graphic design systems
  • Sound working knowledge of contemporary cloud-based IT applications in a Mac environment
  • Tertiary qualification in marketing, communications or equivalent

TO APPLY – Applications close at 5pm AWST, Thursday 31st March, 2022.
Applications must include, in one PDF document emailed to recruitment@tura.com.au
Enquiries to Jane House, admin@tura.com.au

  • A short cover letter
  • 2 pages maximum responding to the key selection criteria and job description
  • A CV that includes contact details for 2 current referees.

 We are an Equal Opportunity Employer. Please let us know if you would prefer to apply in a different format or if there is any barrier for you in the job application process, as stated.